Our company purchased a building that had a pre-existing NovaStar product (LED billboard and a Taurus controller) installed on the property. The previous owner did not provide us with much in the way of instructions or paperwork and sure enough, within a short time the billboard stopped working.
In looking for someone that could help us we found Telematics Canada via a Google search. We took a chance and sent a message to them despite them being in BC and us in Ontario. This email address is being protected from spambots. You need JavaScript enabled to view it. responded quickly and with his guidance it only took a day or two to discover the problem.
A new controller was purchased and shipped out quickly. Once installed we then found out that without a backup of the original configuration files, we would need to do some backend configuring of the billboard controller to make it all work properly.
This type of programming was beyond our level of skill but Michael was able to offer a technician at no charge.
Within a few days we were able to connect with a technician (Neil) who working remotely through our laptop was able to make the changes necessary to get the billboard up and running.
Despite numerous challenges with dropped internet in our location and lack of knowledge on our end to assist him Neil was patient and persistent for almost 2 hours until everything was working. All this despite our only investment with their company being a small controller.
If this is the level of support they provide to a company that has done next to no business with them I would not hesitate to contact them in the future if a larger project comes up knowing that they will support us.
Thanks Michael and Neil for your help!
Jason Lichter
Director of Facilities
Friendly Fires
Way back in 2020, Desay introduced two very fantastic new Series: the TVB installation panel and the TRB rental panel.
These siblings shared many characteristics including XY dimensions of 600 x 337.5 millimeters, which just so happens to create a perfect 16:9 aspect ratio using any equal grid of panels, such as 4x4 or 8x8. And if you really just needed a 4:3 ratio, either 3 panels wide and 4 tall, or 6 x 8 would do.
The Series TRB then went on to win a Red Dot Design Award which described the new panel as follows:
This device from the TRB series is a high-resolution LED display with thin gaps incorporating the terminal box, panel casing and LED module. With the aid of specially designed handles, the display solves the issue of LEDs being bumped during assembly and disassembly. The modular construction allows components to be quickly dismantled and replaced. The layout of the terminal box at a 45-degree angle is innovative and characterises the distinctive appearance of the display, which is also energy saving and boasts low emissions.
The Desay Series TRB faces some strong competition from, well, our more traditional rental displays that fill out perfect squares measuring 500 x 500 and double up to measure 500 x 1000. The very popular Desay Series X and lightweight carbon fibre Desay Series H and HL, and more recently the Desay Series HB all fit these categories.
The new TRB sets itself apart from our legacy systems with a new simplified design that improves functionality and reduces costs. Easy on the shoulders and now much easier on the wallet.
Our Desay Floor Support is now integrated into the panel for easy setup. And just like our Series TVB, we offer both Module Glue On Board and Lamp Glue On Board for enhanced display surface protection.
Everyone loves the latest and greatest when it comes to technology. But we also value evolution over revolution.
For 2022 we have taken the award-winning Series TRB to an even better place with a super easy-to-handle design that makes so much sense, well it kinda makes you wonder why it took so long to get here.
The TRB and its installation sibling, the TVB, share the same footprint that measures 600 x 337.5 millimeters to create perfect 4:3 and 16:9 displays.
But rentals and stage panels have different demands than installations, and the TRB weighs in at closer to 9 kilograms with a more robust profile and a tool-free, quick-release power module that adds minor bulk but saves huge time when the show can't wait.
We can equip the Desay Series TRB with upgraded NovaStar A10s Pro receiver cards which provides for equipping the TRB with the new NovaStar VMP or Vision Management Platform control software and a NovaStar MX40 LED display controller.
Or for less demanding displays, we can offer very affordable NovaStar VX controllers.
PixelsPixel-to-pixel spacing begins at an impressive 0.781 millimeters to create fine-pixel display resolutions of over 1,600,000 LED lamps/m². Each millimeter of spacing supports one meter of viewing distance which means that the Series TRB will look great from less than 1 step away.
DimensionsThe Series TRB is an advanced aluminum panel that weighs under 9 kilograms with XYZ dimensions of 600 × 337.5 × 75 millimeters. Boomers can convert those numbers to the 1825 Exchequer Standards for dimensions of 24 × 13 × 1.5 inches and a featherweight 20 pounds.
ViewingDisplay panel brightness ranges from 500 cd/m² to 1000 cd/m². Screen refresh rates are set at up to 3840 Hz for camera-ready video. An outstanding 160° off-axis viewing means that pretty much everyone in the audience can see the Series TRB whether coming or going.
PerformanceRedn * Greenn * Bluen creates more color combinations than our eyes can see, plus an abundance of silky smooth shades of grey. Display life is projected to be 100,000 hours or about 11 years of full-time use.
Which means we look forward to hearing from you again in 2033.
Rated power consumption is a low 192 W/m² to 290 W/m² and up to 830 W/m² on full load depending on the specifications of the model. Variable voltage power units accept 100V ~ 240V. Our technicians will provide an electrical schematic specific to your project on request.
InstallationThe TRB is the first ultra-fine-pixel panel built for the rental market. Retractable bump stops at each corner protect the edges of the award-winning 3-piece modular design. The panel adjustment fine-tunes and flattens your display like never before. Your search is over.
For 22 years we have developed business relationships with thousands of people from every corner of the world.
Many are AV Professionals and Consultants who need to source premium equipment for their clients or their own rental inventory for the entertainment industry. Others are Architects and Designers looking for solutions to create fantastic high-resolution LED displays spanning a wall of an office or the facade of a building. And some are end-users prepared to take on the challenge of setting up their own digital displays for their storefronts.
In each case, we provide our customers with the answers they need and endeavour to offer solutions that are affordable, effective and reliable.
And we always keep their secrets to ourselves.
Over the past several years, the industry has transitioned to increasingly smaller LED lamps for increasingly higher resolutions for indoor displays. Imagine a quarter-million or more teeny-tiny lamps squeezed into a single square meter of display.
The same plastic contrast shields that improve the appearance of most every display have also shrunk to match. And much of their double-duty ability to offer some physical protection from casual contact with those lamps has vanished.
Enter 'Module Glue On Board'.One popular solution is to replace the shields with an acrylic bath that creates a smooth hard finish that can be wiped down with a cloth and protects the lamps from impact.
Desay has offered this GOB treatment on pixel densities of 1.5 to 2.9 millimeters since the technology was developed, and added a further improvement with proprietary technology that allowed for the in-house repair and replacement of a single faulty lamp in a module.
This approach limits waste and expense, as modules are returned to service rather than being discarded.
Introducing 'Lamp GOB'.The Film Industry has increasingly turned to LED walls as a replacement for green screens or even location shoots.
Direct lighting on the set can be picked up by smooth surfaces. And the last thing you want on your simulated moonscape is the halo of a spotlight.
The popular AV blog Sixteen:Nine thought enough of Lamp GOB technology to write this article about Desay's Lamp GOB technology.
Our default choice for indoor displays is the 2022 Desay Series TVB in an elegant die-cast aluminum panel that weighs less than 6 kilograms with XY dimensions that measure 600 x 337.5 millimeters to create perfect 4:3 and 16:9 displays.
The Series TVB can fill out wall displays with a choice of direct-to-wall or low profile frames for easy installation. Magnetic front access allows for efficient power and data cabling between adjacent panels.
We can equip the Desay Series TVB with upgraded NovaStar A10s Pro receiver cards which provides for equipping the TVB with the new NovaStar VMP or Vision Management Platform control software and a NovaStar MX40 LED display controller.
Or for less demanding displays, we can offer very affordable NovaStar VX controllers.
PixelsPixel-to-pixel spacing begins at an impressive 0.781 millimeters to create fine-pixel display resolutions of over 1,600,000 LED lamps/m². Each millimeter of spacing supports one meter of viewing distance which means that the Series TVB will look great from less than 1 step away.
DimensionsThe Series TVB is an advanced aluminum panel that weighs under 6 kilograms with XYZ dimensions of 600/300 × 337.5 × 75 millimeters. Boomers can convert those numbers to the 1825 Exchequer Standards for dimensions of 24/12 × 13 × 1.5 inches and a featherweight 13 pounds.
ViewingDisplay panel brightness ranges from 500 cd/m² to 1000 cd/m². Screen refresh rates are set at up to 3840 Hz for camera-ready video. An outstanding 160° off-axis viewing means that pretty much everyone in the audience can see the Series TVB whether coming or going.
PerformanceRedn * Greenn * Bluen creates more color combinations than our eyes can see, plus an abundance of silky smooth shades of grey. Display life is projected to be 100,000 hours or about 11 years of full-time use.
Which means we look forward to hearing from you again in 2033.
Rated power consumption is a low 192 W/m² to 290 W/m² and up to 830 W/m² on full load depending on the specifications of the model. Variable voltage power units accept 100V ~ 240V. Our technicians will provide an electrical schematic specific to your project on request.
InstallationThe Series TVB is designed to look just as aesthetically-pleasing from the back as it does from the front. A -2° to 6° arc can be specified within the panel to create perfect gentle curves. Set the TVB onto a showcase wall or roll it out on wheels for your next important Zoom meeting.
For 22 years we have developed business relationships with thousands of people from every corner of the world.
Many are AV Professionals and Consultants who need to source premium equipment for their clients or their own rental inventory for the entertainment industry. Others are Architects and Designers looking for solutions to create fantastic high-resolution LED displays spanning a wall of an office or the facade of a building. And some are end-users prepared to take on the challenge of setting up their own digital displays for their storefronts.
In each case, we provide our customers with the answers they need and endeavour to offer solutions that are affordable, effective and reliable.
And we always keep their secrets to ourselves.
Have you ever wished that you could just build it yourself?
Sure, the Engineers and Marketing Departments think they know better than you, whether you are picking out a new car or a new toaster. But we all know that 'one size fits all' is just an easy way for the guys in suits to check off the boxes and get in some extra time on the greens.
Enter the NovaStar Series H.
The H15 is NovaStar's newest generation of video wall splicer designed especially for fine-pitch LED screens.
The H15 can work as splicing processors that integrate both video processing and video control capabilities, or work as pure splicing processors. The Series H adopts a modular and plug-in design, and allows for flexible configuration and hot swapping of input and output cards.
NovaStar's powerful hardware FPGA system, with a modular and plug-in design, features a stable and highly efficient pure hardware architecture, and provides a variety of connector modules for flexible and personalized configuration, allowing for easy maintenance and low failure rate.
The H15 provides industry-standard input connectors, including HDMI, DVI, DP, VGA, CVBS, SDI and IP, and supports 10-bit video source input and processing, as well as 4K high-definition inputs and outputs. The H15 also provides two kinds of LED 4K sending cards, allowing for the backup between the OPT ports and Ethernet ports as well as ultra-long distance transmission. Moreover, the H15 supports multi-screen and multi-layer management, input and output EDID management and monitoring, input source renaming, BKG and OSD settings and more.
So how does one build out the H15?
Start with the H15 case which supports up to 208 million pixels. Or scale back to a Series H9 or H5 if one of those is closer to what your project needs. Then pick your cards until you have your own full house. Or royal flush!
When you are done, your Series H will perform to the standards you have set out. And then it is your turn to hit the greens.
The NovaStar Series H begins with compact 2U chassis for the Series H2.
The Series H2 allows for 4 input cards and 2 output cards. The H2 supports up to 32 layers and will load up to 26,000,000 pixels.
From there we move up to the NovaStar Series H5 and a larger 5U chassis.
The Series H5 accommodates 10 input cards and 3 output cards, 48 layers and loads 39,000,000 pixels.
The NovaStar Series H9 (9U chassis) is filled out with 15 input cards and 5 output cards, 80 layers and loads 65,000,000 pixels.
At the top of the Series we have the H15 (15U chassis) with 30 input cards and either 10 or 16 output cards, 160 layers and 130,000,000 pixels for the standard H15 or 208,000,000 pixels for the Enhanced Series.
Control1GB Ethernet · USB · RS422 · RS485 · RS323
Genlock Tri-Level Bi-Level Black Burst
DVI · h_4xdvi · HDCP 1.4 compliant
$ 899
IP · h_2xrj45 · RJ45 Ethernet
$ 1559
HDMI 2.0 · h_2xhdmi2.0 · H15 only
$ 1699
HDMI 2.0 · DP 1.2 · h_1xhdmi2.0+1xdp1.2
$ 1699
HDMI 2.0 · h_1xhdmi2.0
$ 1169
For 22 years we have developed business relationships with thousands of people from every corner of the world.
Many are AV Professionals and Consultants who need to source premium equipment for their clients or their own rental inventory for the entertainment industry. Others are Architects and Designers looking for solutions to create fantastic high-resolution LED displays spanning a wall of an office or the facade of a building. And some are end-users prepared to take on the challenge of setting up their own digital displays for their storefronts.
In each case, we provide our customers with the answers they need and endeavour to offer solutions that are affordable, effective and reliable.
And we always keep their secrets to ourselves.